sbs66 Privacy Policy
The security of your personal information is our highest priority. This policy describes how we collect, use, and protect your information.
Introduction & Scope
This privacy policy ("Policy") applies to the sbs66 platform and all services under it. By using our website and registering an account, you agree to the terms of this policy. We provide this policy in English for our users in Bangladesh so you can understand it easily.
sbs66 believes that user privacy is a fundamental right. We never sell your personal information to unauthorized third parties or share it without reason. This policy has been last updated, and we will notify you in a timely manner of any changes.
This policy applies to users aged 21 and above. Our services are intended for adults only.
1. What Information We Collect
sbs66 collects various types of information to provide its services without interruption. The types of information are described below in three main categories:
1.1 Personally Identifiable Information
During account registration and verification, we collect:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID card or passport number (for identity verification)
- Any additional information you provide yourself
1.2 Financial & Transaction Information
To facilitate deposits and withdrawals, we collect:
- Payment method details — bKash, Nagad, Rocket, or Upay account information
- Transaction history, dates, and amounts
- Mobile banking number (the full number is not stored — only in masked format)
- Information about the source of financial transactions
1.3 Technical & Usage Information
Automatically collected for service quality improvement and security:
- IP address and device type
- Browser type and operating system
- Time spent on the site and pages visited
- Cookie and session data
- Login times and failed access attempts
2. Purpose of Data Use
sbs66 uses your collected information only for the following legitimate purposes. Your information is not used for any purpose beyond these:
- Account Management: Your identity and contact information is used to create, verify, and keep your account secure.
- Transaction Processing: Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Customer Support: Information is used to resolve your issues via 24/7 live chat and email.
- Fraud Prevention: Technical information is analyzed to detect and prevent suspicious activity.
- Service Improvement: Aggregated usage data is analyzed to improve the user experience and add new features.
- Legal Compliance: Necessary information is retained to comply with applicable laws and regulations.
- Promotional Communication: With your consent, to inform you about bonuses, offers, and new game updates.
- Responsible Gaming: Usage patterns are monitored to detect excessive play tendencies and provide you with support.
3. Data Sharing & Disclosure
sbs66 never sells your personal information to third parties. However, sharing limited information may be necessary in certain circumstances:
3.1 Payment Processors
To complete deposit and withdrawal processes, we share the necessary transaction information with bKash, Nagad, Rocket, and Upay. These third parties are governed by their own privacy policies and use the information only to complete transactions.
3.2 Game Software Providers
Only the minimum information required for game operation is shared with Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, and other game providers. Personally identifiable information is not shared in this context.
3.3 Legal Requirements
We are legally obligated to provide information based on a lawful request from a competent authority or a court order. Information may also be provided to assist in the investigation of fraud, forgery, or criminal activity.
3.4 Business Transfers
In the event of a future business merger, acquisition, or restructuring, user information may be transferred to the relevant parties. We will notify you in advance in such cases.
4. Cookies & Tracking Technologies
sbs66 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
These cookies are essential for maintaining login sessions, ensuring security, and basic functionality. They cannot be disabled.
Analytics Cookies
Used for analyzing site statistics and improving services. They do not identify you personally.
Preference Cookies
These cookies are used to remember your language preferences, game settings, and other personalized experiences.
Security Cookies
These cookies remain active to prevent fraudulent activity and unauthorized access, and help protect your account.
You can manage cookies at any time from your browser settings. However, disabling essential cookies may cause some services to not work properly.
5. Data Security Measures
sbs66 has implemented industry-standard technical and organizational measures to protect your information. Our security framework is described below:
5.1 Encryption Technology
Our entire website is secured with SSL (Secure Sockets Layer) encryption. All information transmitted between your browser and our servers is encrypted, making it practically impossible for third parties to read or modify. Sensitive data stored with us, such as payment information, is kept in encrypted form.
5.2 Access Controls
Access to user information is restricted to authorized personnel only. Each staff member's access is determined on a "need-to-know" basis and regular audits are conducted. All administrative access is protected by multi-factor authentication (MFA).
5.3 Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, it may be necessary to retain certain information for a defined period for legal obligations and fraud prevention. Once that period has passed, the information is securely deleted.
5.4 Security Breach Response
In the event of a security breach, we will take immediate action and notify affected users in a timely manner in accordance with applicable law. Our security team monitors systems around the clock.
6. Your Rights & Choices
sbs66 respects your control over your information. Your rights are described below:
6.1 Right to Access & Correct Information
You can view the information stored in your account at any time and request corrections to any inaccurate information. Keeping your information accurate and up to date ensures the best service for you.
6.2 Right to Withdraw from Marketing Communications
You can remove yourself from promotional emails or messages at any time. However, you cannot withdraw from important transaction-related communications, as those are necessary for the security of your account.
6.3 Request for Data Deletion
After closing your account, you may request that your personal information be deleted. However, we are obligated to retain certain information for a defined period for legal obligations and fraud prevention.
6.4 Data Portability
You may request to receive your account history and personal information in a readable format. It may take us some time to process this request.
To exercise any of your rights, contact us at [email protected]. We provide 24/7 support.
7. Protection of Minors
sbs66's services are strictly restricted to individuals aged 21 and above. We do not intentionally collect any personal information from minors.
An age verification process is followed during account registration. If we learn that information from a minor has been stored with us, that information will be immediately deleted and the associated account will be closed.
For those aged 21 and above only. If someone close to you is a minor, please see our Responsible Gaming page.
8. Policy Changes & Updates
sbs66 may update this privacy policy from time to time. Changes to the policy may be required due to service improvements, legal changes, or business reasons.
For any significant changes, we will notify you via your registered email or through a platform notification. If you continue to use the service after changes, it will be assumed that you have agreed to the new policy.
We recommend that you visit this page regularly and stay informed about the latest version of the policy.
9. International Transfer of Data
sbs66 uses international data centers, which means your information may be stored on servers outside Bangladesh. In such cases, we ensure that transferred information is subject to equivalent protection measures.
For international transfers, we apply industry-standard contractual protection measures and work only with trusted partners. All data transfers are completed through encrypted connections.
10. Third-Party Services & Links
Various third-party software including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe is used on our platform to operate games. These software providers have their own privacy policies and may collect their own data.
sbs66 is not responsible for the privacy practices of third parties. We recommend that you review the privacy policy of the relevant third party.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our privacy team will review your request and provide assistance.
For privacy-related requests, please contact us from the email address registered to your account so we can verify your identity. To help us process your request faster, write "Privacy Request" in the subject line.